Terms of Service

• Recharge Cancellation: Once the recharge is complete after payment, cancellation is not possible.
• Recharge Failure: If the recharge fails due to telecom provider restrictions, a different plan, postpaid phone, or an expired stay period, please provide another number for your next transaction.
• Refund Information: Click "Refund" from the quick menu on the right, then enter the recharge number, deposit amount, refund bank, account number, and account holder name, and submit your request.
• Refund Policy: Refunds are only possible on weekdays from 10:00 to 21:00 (available only in case of recharge failure).
• Virtual Account Information: The virtual account created upon recharge request is a one-time-use virtual bank account available only for one transaction.
• Virtual Account Policy: If the virtual account has been changed and the amount has mistakenly been deposited into the previous virtual account, the recharge Will not be porcessed Please verify the recharge number and virtual account correctly through your transaction history before proceeding.