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FAQ

Can I top up a postpaid phone (a regular plan) with 010PAY?

  • 010PAY
  • Date 2026-09-21
  • Views 83
No. 010PAY is a top-up service for prepaid phones only, and numbers on a postpaid plan cannot be recharged. If the number you enter comes back as postpaid, the top-up does not go ahead. If a number turns out to be postpaid only after payment, the order is treated as a failed top-up and we guide you through the refund. Postpaid bills are paid through that carrier's own customer center or app.